Privacy Policy

This policy explains what information we gather when you visit the Conference Office website at www.downing-conferences-cambridge.co.uk, and explains how that information is used. It is important for you to appreciate that the website provides links to other independent sites, both within the College and University and elsewhere. You will need to consult the appropriate information on other sites for information on their policies. Any changes to our privacy policies will be posted on this page.

What information do we collect?

We collect personal information from you when you place an order or fill out a form, as well as non-personally identifiable information using Google Analytics as you browse the site..

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website, we strive to improve our website based on the information and feedback we receive from you.
  • To improve customer service, your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions.
  • If you consent, to send you information about promotions and services that may be of interest to you.

 

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information will not be stored.

Do we use cookies?

Yes - cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to personalise the site and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Google also offers a web browser add-on that will allow you to opt out of Google Analytics tracking. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting the Conference Office directly. Full contact details are listed on the contact page.

Google Analytics

This website uses Google Analytics to help analyze how users use the site. Google Analytics collects visitor behaviour information in an anonymous form. This information is then used to evaluate visitors' us of the webiste and to compile statistical reports on website activity. We will never (and will not allow any third party to) use statistical analytics tools to track or to collect any personally-identifiable information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any personally-identifiable information from any source.

Cookies set on this site

Cookies set by Downing College Conferences:

Cookie   Returned to Function Duration
PHPSESSID www.downing-conferences-cambridge.co.uk  Session Management Current Session
cb-enabled www.downing-conferences-cambridge.co.uk  Cookie Management 1 Year
__utma .downing-conferences-cambridge.co.uk Google Analytics 2 Years
__utmb  .downing-conferences-cambridge.co.uk  Google Analytics  30 Minutes
__utmc    .downing-conferences-cambridge.co.uk  Google Analytics Current Session
__utmz .downing-conferences-cambridge.co.uk  Google Analytics 6 Months

 

Cookies set by our agents on accommodation booking pages*:

Cookie Returned to Function Duration
ASP.NET_SessionId www.travelbookingnetwork.com Session Management  Current Session
lang www.travelbookingnetwork.com  Cookie Management  1 Year
__utma .travelbookingnetwork.com Google Analytics 2 Years
 __utmb .travelbookingnetwork.com Google Analytics  30 Minutes
__utmc  .travelbookingnetwork.com Google Analytics Current Session
__utmz .travelbookingnetwork.com Google Analytics 6 Months

 
*Please note that we do not control cookies that are set by our booking agents as they are not created by our site. Refer to Travel Booking Network's Terms & Conditions for information on their privacy policies. Cookies set by our agents on accommodation booking pages*:

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for the purpose of analysing site usage and making improvements to the site.

Data Protection

Information gathered by the Conference Office is held under the provisions of the Data Protection Act 2018. For the purpose of the UK Data Protection Act 2018, the 'Data Controller' for the processing of data collected by this site is the Master, Fellows and Scholars of Downing College in the University of Cambridge, the point of contact for subject access requests is:

The College Data Protection Officer
Rob Beardwell, Downing College, Cambridge CB2 1DQ
Tel 01223 334804 
Email data.protection@dow.cam.ac.uk

Further information

The following College statements explain how personal data is processed under the GDPR: dps_collegevisitors_guests_2020.pdf (cam.ac.uk); and dps_event_organisers_2020.pdf (cam.ac.uk). You can read our privacy policies and our service providers by following the links below.

 

This document was last edited August 2022